Effective Date: 01.01.2025
Welcome to focusquill! Your privacy is of utmost importance to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.focusquill.com. Please read this policy carefully to understand our practices regarding your data and how we will treat it.
1. Information We Collect
We collect both personal and non-personal information when you interact with our website. This includes:
1.1 Personal Information
- Information You Provide: When you fill out forms, subscribe to newsletters, create an account, or make a purchase, we may collect information such as your:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Details (processed securely through third-party payment processors)
- Communications: If you contact us directly, we may collect additional information, such as the content of your message, any attachments, and your contact information.
1.2 Non-Personal Information
- Automatically Collected Data: When you visit our website, we may collect information such as:
- IP Address
- Browser Type and Version
- Device Type and Operating System
- Pages Visited and Time Spent
- Referral Source (e.g., how you arrived at our site)
- Cookies and Similar Technologies (see Section 7 for more details)
2. How We Use Your Information
We use your information for a variety of purposes, including but not limited to:
- Providing, maintaining, and improving our website and services.
- Processing transactions and sending you related information, such as confirmations and receipts.
- Communicating with you, including responding to your inquiries, providing support, and sending updates.
- Sending marketing and promotional materials (you can opt-out at any time).
- Monitoring and analyzing website usage to improve performance and user experience.
- Ensuring compliance with legal obligations and protecting against fraudulent or unauthorized activity.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted entities, including:
- Service Providers: Third-party vendors who assist us with website functionality, payment processing, email delivery, or analytics.
- Legal Obligations: If required by law, we may disclose your information to comply with legal processes, investigations, or government requests.
- Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. This includes:
- Encryption of sensitive data during transmission (e.g., SSL/TLS).
- Regular security assessments and updates.
- Restricted access to your data is for authorized personnel only.
However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your data (subject to legal exceptions).
- Opt-Out: Opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
To exercise these rights, please get in touch with us at info@focusquill.com.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing your personal information.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website. These may include:
- Essential Cookies: These are required for the operation of our website.
- Analytics Cookies: Used to track website performance and user behaviour.
- Marketing Cookies: Used to deliver personalized advertisements.
You can control your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
8. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we are protecting your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please get in touch with us at:
Email: info@focusquill.com
Phone: +880 1912 252095
Mailing Address: Azimpur, Dhaka
Thank you for trusting Focusquill. We value your privacy and are committed to keeping your data safe.
Last Updated: 29.01.2025